APS Statement of Claims/ Selection Criteria Writing
While each APS Department or Agency (and role within) has their own application process, generally an APS application this will take the form of some combination of the following:
A cover letter
CV or resume
A statement of claims or 'pitch' describing how your skills, abilities and experience meet the job requirements
Our team of dedicated experts can help with the sometimes daunting task of writing your application. As APS government application experts, our team of APS application writers can help you decipher what's needed in the application and will work with you to identify your relevant skills and experience to meet the application guidelines.
Our writers are experts in their fields and we consistently achieve a very high rate of successfully getting people to interview.
Whether the role requires you to address a set list of selection criteria, or to provide a more general statement expressing your suitability for the job, it's important to review the types of skills and experience the panel may be looking for, as well as any length guidelines. Responses are often limited to 500 words or one page, but could be longer depending on individual APS agency requirements. Our team are on-hand to review the role and provide guidance on requirements.
WE WRITE APPLICATIONS FOR THESE APS AGENCIES
Department of Human Services
Australian Taxation Office
Department of Defence
Department of Home Affairs
Department of Agriculture and Water Resources
Department of Education and Training
Department of Industry, Innovation and Science (DIISRTE)
Australian Bureau of Statistics (ABS)
Commonwealth Scientific and Industrial Research Organisation (CSIRO)
Department of Health
What to Expect from our Service
Once you have found a specific APS job you want to apply for, email us the link to the role, as well as your resume (and any other information that may be relevant, such as old applications etc.).
From there, we'll review the requirements and send you your quote, providing a link to our online order form.
Once we receive your order, we'll be in touch within 24 hours with specially formulated questions we have about how you meet the specific criteria outlined in the application guidelines. You can either respond to these, or let us know your availability for a phone consult, where we can discuss your experience instead.
Next, we start the writing process, ensuring the preferred STAR (Situation, Task, Action, Result)/ SAO format is followed.
We'll send your documents for you to review and request any changes.
From there, you're ready to apply through the relevant portal.
Please note our fees are based on a per page model (please note, 1 page = 500 words)
$199 for 1 page, $100 per page after that
Optional resume included in this package = +$199
APS Statment of claims Example (APS3 Customer Service OFFICER)
Examples of relevant experience, qualities and skills that you will bring to the role (limit your total response to 600 words).
I have recently left my role with the (Agency), where I worked since 2012 as Customer Service Officer, and where I provided high levels of customer service during the implementation of the terms of native title claims and Indigenous Land Use Agreements (ILUAs).
In my role as Customer Service Officer, I liaised regularly with a wide range of stakeholders, including the Land Administration Team, executive assistants, land holders and native title holders and lawyers, providing accurate, relevant information in person, via phone and email. For example, a stakeholder requested an original Form 1 be sent to Brisbane from an archiving facility. I advised that I would be able to search the Geotrack database or Delegate’s records to provide the Form 1 from there, saving the expenses of retrieving the files from the facility and the cost of the courier and the time spent posting the document.
I have experience delivering presentations to large audiences and key stakeholders. I was recently involved in the Brisbane Strategic Planning workshop. I researched the local land councils and Torres Strait Regional Authority to learn about their priorities, and what new ways we could enhance our services to meet their operating needs and assist in resolving issues they may have e.g. Transfer of DOGITS, PBC disputes, new sea claims. This information was very well-received in the workshop, and enabled our team to identify several new ways to deliver service in our region. I received very positive feedback from Practice Leaders and the Practice Director regarding the material I prepared and my contribution to the workshop.
I have been able to demonstrate my ability to work in diverse teams. I was instrumental in a 2018 project which involved reviewing and fine-tuning a total of checklists used by our team. I managed a team of eight APS6 staff to complete this task. This involved reviewing individual checklists, ensuring these were compliant with the Native Title Act, ensure they were concise and effective. To do this task, I broke down the task into manageable sections, working on one checklist at a time. Initially, I circulated all versions of the checklist to relevant stakeholders, then arranged for staff to test them in real-time. I then arranged follow-up meetings to review them and determine their effectiveness and how they needed to be altered. Initially there was some resistance in the team to this process, they felt that this process was cumbersome and did not understand its purpose. I listened to their feedback, and explained the reasons for the project, in terms of how it related to our daily work and outcomes. I ensured I related this back to the vision for our organisation. As a result, morale improved and the project was able to be progressed effectively.
I have been able to build and maintain my skills, undertaking professional development when required. Within my time at NNTT, the organisation underwent immense change. To successfully perform in my role as acting Practice Officer I needed to quickly understand and apply the new practices and procedures. I did this by engaging with members of the team and other sections to learn about and implement the changes, using the Tribunal’s resources (Practice Director’s emails, T2 and the Practice and Procedures library) to help assist in making correct decisions regarding the new practices. By educating myself about the changes that were taking place I was able to assist my team and other internal and external stakeholders as the new practices required.