This response required a short and concise 1 page response. Here is one of the criterion responses that we included:
Demonstrated technical knowledge and experience in ICT systems administration
I have demonstrated technical knowledge and experience in ICT systems administration. When I commenced in my current role as Senior Systems Engineer at Red Centre Technology Partners, NBN had been made available in the state, and most of our customers needed to switch to VOIP systems as analogue lines were deemed redundant. I initiated the set-up of our company to be a 3cx (VOIP phone system) reseller. I enrolled in several required courses to ensure my knowledge in the 3cx phone system, and migrated all managed services customers over to the 3cx VOIP phone system. This resulted in significant profit for our company, as well as significant savings in phone calls for our clients. I was awarded an Innovation award from my employer for this project.